Download NextMD/NextGen Patient Portal App

Through the NextMD Patient Portal Web Shortcut from NextGen Healthcare, you can communicate with your doctor, access medical records and test results, and request appointments and medication refills. When you use the Patient Portal Web Shortcut, you can communicate with your physician to stay on track with your care plans, monitor and share your health information, and request refills from within the NextMD app.

Manage your and your family’s medical information from your smartphone or tablet: “Family care” functionality allows you to access patient portal record for your child or parent. Send and receive secure messages, see test and lab results online, ask questions, and get appointment reminders.

When should I use the NextGen Patient Portal App?

  • Update your provider about conditions or medications
  • Clarify instructions or advice provided to you
  • Ask questions or any form of communication
  • Request medications and appointments
  • Obtain and review medical documents
  • View and pay online statement

When not to use the NextGen Patient Portal App?

If you have a new medical problem, you should use the portal to request an appointment to discuss with your provider. If this is a medical emergency, please call 911.

NextMD App Information

NextGen Healthcare Information Systems, Inc. 

12.3 MB 



Requires iOS 8.0 or later.

Requires iPadOS 8.0 or later.

iPod touch
Requires iOS 8.0 or later.

Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. 


Age Rating
17+Frequent/Intense Medical/Treatment Information.

NextMD App Download

Are you using the NextGen Patient Portal app? or not, download it today. Through the patient portal app, you can send messages, access your medical records and test results and request appointments/medication refills.

NextMD App Download

Frequently Asked Questions About The NextMD App

Q: Is there a charge for using the Portal?
A: No. The Portal is a free service for patients of ICHC.

Q: Is my health information safe?
A: Yes. Only you, and those you give permission, can access your patient portal.

Tips to safeguard your health information:

  1. Do not share your password with anyone
  2. Use caution when accessing your Portal account in a public place.
  3. Keep your email address updated with your Health Center
  4. Standard E-mail is not secure; use the Portal for communication with your medical team.

Q: What if I do not have a computer or E-mail account?
A: Most public libraries have computers you may use at no charge. You may create an e-mail address using sites such as Google, Yahoo, or G-mail.

Q: How quickly will I get a response from the Portal (If you use the communication feature)
A: Portal requests/communications are answered during business hours Monday – Friday.

Q: Does the token I received to activate my account expire?
A: Your unique token expires 30 days after receiving it. If it does expire, you will need a new token to activate your account. You can get a new token at your health center.